FAQ

Q. Who are we?

LovethatBag is the first registered company to hold multi-brands luxury bag sales at various locations in Singapore. Be expected to see up to 1000 pcs of brand new, 100% authentic designer bags and accessories at Huge Discounts of Up to 75% off Singapore boutique price. Indulge yourself with high end brands like Chanel, Louis Vuitton, Burberry, Prada, Miu Miu, Tod’s, Bottega Veneta, Fendi, Gucci, Coach, Celine, Versace and Kate Spade at our 1 day sale held in glamorous Hotels, exotic Country Clubs or prestigious Exhibition Halls.

Whenever you think of getting a luxury bag at a good saving, think only LovethatBag.

Making 100% Authentic luxury brands affordable since 2009.

 

Q. How does LovethatBag ensure authenticity?

LovethatBag sources our luxury bags and accessories directly from brand names, guaranteeing the authenticity of our items. Our promise of authenticity is further reinforced by securing each of our items with our LovethatBag red authenticity tag.

 

Q. Why purchase from LovethatBag?

With our Red Authenticity Tag, Buy Back Policy and Bag Repair Warranty, LovethatBag’s commitment to you is of authenticity, trust and service.

 

Q. What brands do LovethatBag sell at our public sales events?

LovethatBag stocks all designer labels including Chanel, Louis Vuitton, Burberry, Prada, Miu Miu, Tod’s, Bottega Veneta, Fendi, Gucci, Celine, Versace, Coach, Longchamp and Kate Spade. Be expected to see up to 1000 bags and accessories at our public sales event.

Q. Why does LovethatBag specialise in public sales events?

LovethatBag slogan “Luxury You Can Feel!” explains it all. You get to feel, check, try on and be happy with the actual bags before making the purchase. Furthermore, you will see many different brands and styles at our public sales events and purchase the luxury bags that you love most on the spot.

Q. Where are LovethatBag public sales events?

LovethatBag brings together all the different brands and styles and put together a 1 day Luxury Bag Sale at various locations in Singapore. These locations are easily accessible and exclusive such as Hotels, Country Clubs or Exhibition Halls etc. Do check out our website Events Page regularly for our upcoming sales event location.

Q. When are LovethatBag public sales events?

LovethatBag public sales event is usually a 1 day event on the weekend.  You can look out for our advertisement on local newspapers or we could update you via text message or email when you sign up for update with us on our website. You may also visit our website Events Page regularly to know the details of LovethatBag upcoming sale.

Q. What is LovethatBag sales policy at public sales events?

We accept cash, NETs, UnionPay and credit cards (VISA and Master). Installment plan is also available. The good news is…we absorb goods and services tax. Note that all bags are sold as it is and all sales are final, no refunds or exchanges.

Q. What is LovethatBag Bag Repair Warranty?

LovethatBag  gives our customers 1 week (from the date of purchase) bag repair warranty of up to $30 on:

  • Loose Stiches
  • Zipper replacement
  • Torn lining

To qualify for this warranty, please provide all of the following :

  • LovethatBag original receipt for the affected bag
  • The LovethatBag red authenticity tag must be intact
  • Email pictures of the affected areas to cs@lovethatbag.com.sg

Note : Boutique display sets on sale are not eligible for LovethatBag bag repair warranty.


Q. What is LovethatBag Buy Back Policy?

LovethatBag makes your Money Worth with a Buy Back Policy for all our customers as long as our LovethatBag Red Authenticity Tag is Still Intact. We offer the buy back according to the brand and condition of the bag. The option is yours – you can choose to Trade in for Another Bag, or get the Cash in your Pocket.

To qualify for the LovethatBag buyback scheme, you must have all of the following :

  1. LovethatBag original receipt for the same bag
  2. The LovethatBag red authenticity tag must be intact

Next,

  • Pls email pictures of your designer bag to cs@lovethatbag.com.sg
  • Price quoted is based on the brand and condition of the bag
  • Payment will be in cash or you may trade in for another bag

Note : LovethatBag management reserves the right to reject any offer

Q. What are the Credit Card Installment Plans Available?

The following Banks credit card installment plans are available :-

Citibank

CIMB Bank

Maybank

OCBC Bank

  • Installment plans requires a minimum purchase of S$500
  • Installment tenure of 6 months is available except for CIMB which the installment tenure is 5 months or 10 months
  • There is a service fee of 2% for any installment plans
  • The installment plan is 0% interest

Q. What is LovethatBag online sales policy?

We accept Bank Transfer, Cash, NETs, UnionPay and Credit Cards (VISA and Master). Installment plan is also available. The good news is…we absorb goods and services tax. Note that all bags are sold as it is and all sales are final, no refunds or exchanges.

Gold member discount is not applicable for online purchases. However, a $20 discount voucher (valid for LovethatBag public sales event) will be given to our gold members for any online purchases.